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Ordering Information

SPEX CertiPrep offers three easy and convenient ways to place your order:

By Telephone:

Call 1-800-LAB-SPEX (+1-732-549-7144) and you can speak directly with one of our sales representatives who can not only take your order by telephone but also answer any questions you may have. Customers within the UK, Ireland and Europe may call SPEX CertiPrep Ltd at +44 (0) 20 8204 6656 to speak with a representative. 
 
By E-mail:

Orders can be e-mailed directly to our sales department at crmsales@spexcsp.com.Customers within the UK, Ireland, and Europe may e-mail their orders directly to sales@spexcertiprep.co.uk

Online:

Our new online order processing center makes purchasing high quality standards from SPEX CertiPrep only a click away.  We have listened to you, our valued customers and used your feedback to design an online ordering experience that is easier to use than ever before. 

As a registered website user, you will now have access to:

  • View account information
  • Check recent order history
  • Access order shipment tracking information
  • Download SPEXertificates and MSDS sheets
  • One click ordering from product pages, site search, or by sort pages

As an online user you will also have the option to be included in our monthly e-mails that contain information on new SPEX CertiPrep products and services.

General Conditions:

Payment terms are Net 30 days to rated organizations or by credit card. Orders originating from USA are sent ExWorks Metuchen, New Jersey, and shipped in accordance with IATA or DOT regulations. In order to do so, SPEX CertiPrep must frequently use alternatives to the fastest or most economical modes of shipment. All freight charges are prepaid and added to the invoice unless otherwise specified by your order.  

SPEX CertiPrep accepts Visa, MasterCard and American Express for your convenience.



Return and/or Exchange:

Contact the SPEX CertiPrep Sales Department for a Return Authorization Number and instructions before shipping. Unauthorized returns will be refused. Transportation is the responsibility of the customer; all materials must be packed, marked, labeled, and shipped in accordance with regulations governing transportation of hazardous materials. Credit for returned merchandise will be issued only if goods are unopened, resalable, and received within 30 days of the original invoice date. Returned items are subject to a 25% restocking charge.

Limited Liability:

Purchaser’s sole and exclusive remedy for damages and Seller’s sole and exclusive liability for damages from any cause whatsoever, including alleged negligence, is limited to the refund of the purchase price of the product or replacement of the product at Seller’s election. In no event shall Seller be liable for direct, indirect, incidental or consequential damages, including lost profits.

Export Orders:

SPEX CertiPrep maintains authorized dealers in many countries around the world. Please contact the SPEX CertiPrep Sales Department for further details prior to placing order.  Customers within UK, Ireland, and Europe may contact our Eastern Headquarters directly.  Find an authorized Distributor near you. 

Precautions:

SPEX CertiPrep products are not for any cosmetic, drug, or household application. Our acceptance of a purchase order is with the assumption that products will be used only by qualified individuals who are trained in appropriate procedures. On our clients must rest the entire burden of safe storage, handling, and application of all products ordered from this catalog. We assume users to be competent, safety-conscious professionals.

Terms & Conditions:

Read SPEX CertiPrep's Terms & Conditions (pdf).

Privacy Policy:

View SPEX CertiPrep's Privacy Policy (pdf).


Terms of Use:

Read SPEX CertiPrep's Terms of Use (pdf).



 

Save 15% when you enter promo code SPRING15-16
on your next online order of $100 or more

  • Promo code valid on Organic and Inorganic products.
  • Minimum order amount is $100
  • Must enter promo code SPRING15-16 when ordering.
  • Valid on direct, US orders only.
  • Not valid on Flux, Oil Standards and ERA QC Samples.

Not valid with any other promotions. One per customer. Offer expires 6/15/2016.